The unceasing innovation in digital technology highlight that the world is changing swiftly. Though smart devices are becoming remarkably smaller, they are able to keep organizations, business processes, and the user interactions seamlessly connected. All this is thanks to digital transformation- the advancement of technology to fundamentally improve business operations across the organization.
According to industry reaearch, there are nine elements of digital transformation classified under three key segments identified as
Customer experience
Operational processes
Business models
Whether facilities are ready or not, the need for digital transformation will inevitably emerge. Here we throw some insights on how to prepare your facilities for inevitable digital transformation.
All starts by thoughtful research on what’s going on and how to harness the innovations for the facility. A lot of of the software and services you require are becoming increasingly easier to deploy, while still offering astounding abilities to measure conditions, react to them, and generate useful reports. Key areas to pay attention include:
-Big data analytics which can help your establishment uncover hidden patterns and gain important insights especially in the areas of market trends and customer preferences.
-Intelligent automation that can improve processes by predicting needs and creating better value and results.
Several successful companies which follow the similar path point to the importance of strong leadership to drive the digital transformation process. Industry insights indicate that organizations which are in the transformation process are able to conglomerate digital activity with strong leadership.
Leaders who lead the transformation process should:
Meticulously comprehend the requirements and be ready to make complex decisions
Be adaptable, flexible and a great influencer
Lead and manage implementation of preset stages
To implement the digital transformations, the concept should be one among the core component of the corporate strategy
Digital transformation requires a well-planned, big picture approach that covers the technology, processes, and people of the facility. Seamless and transparent exchange of data across all departments and teams will provide insight on the culture and workflow. This will form the foundation for planning your digital transformation .It is very imperative for the employees have the necessary knowledge to upkeep the digital transformation agenda. They will be acting as the key players who will directly implement the strategy from the conception stage and make sure the operations are running effectively and seamlessly even as new technologies are implemented.
Stakeholder management is a critical element in the success of any venture. They comprise of any individuals, groups of individuals, or organizations that can affect or be affected by your activities. All need to understand the “why” of the process, the role they will play and be committed to it.
Audit Your Assets for Digital Transformation: An audit of your facilities including items on your assets inventory that you intend to make “smart” is an essential part of this process. Typically, such assets would include those with the most energy, cost, and performance impact like lighting and elevators.
The return on investment in digital transformation of your facilities is seen through overall lower operating and energy costs, reduced maintenance costs, higher asset valuation, and better user experience. As more and more facility managers realize this, your facility will need to embrace it soon to survive in a highly competitive environment.
Knowledge : Various sources
